Last updated: February 19, 2021
When you use Look Lateral Services, we collect information sent to us through your computer, mobile phone, or other access device. This information may include your IP address, device information including, but not limited to, identifier, device name and type, operating system, location, mobile network information, and standard web log information, such as your browser type, traffic to and from our site, and the pages you accessed on our website. Look Lateral does not intentionally collect information from or about any individual who is under 16 years old.
If you create an account or use Look Lateral Services, we, or our affiliates vendors acting on our behalf may collect the following types of information:
If you seek permissions to purchase cryptographic tokens from Look Lateral, we may require you to provide additional information which we may use in collaboration with service providers acting on our behalf to verify your identity or address, and/or to manage risk. This information may include your date of birth, taxpayer or government identification number, a copy of your government-issued identification, or other personal information. We may also obtain information about you from third parties such as credit bureaus and identity verification services. This information is necessary to comply with “Know Your Customer” laws and anti-money laundering laws. Failure to submit the required information will prevent you from being able to purchase any tokens from Look Lateral.
When you use Look Lateral Services, we collect information about your transactions and/or your other activities on our website and we may continuously collect information about your computer, mobile device, or other access device for fraud prevention purposes, to monitor for possible breach of your Look Lateral Account, and to identify any malicious software or other activity that may harm Look Lateral or its users.
Finally, we may collect additional information you may disclose to our customer support team.
When you access our website or content or use our application or Look Lateral Services, we or companies we work with may place small data files called cookies or pixel tags on your computer or other device. We use these technologies to:
We use both session and persistent cookies when you access our website or content. Session cookies expire and no longer have any effect when you log out of your account or close your browser. Persistent cookies remain on your browser until you erase them or they expire.
We also use Local Shared Objects, commonly referred to as "Flash cookies," to help ensure that your account security is not compromised, to spot irregularities in behavior to help prevent fraud, and to support our sites and services.
We encode our cookies so that only we can interpret the information stored in them. You are free to decline our cookies if your browser or browser add-on permits, but doing so may interfere with your use of Look Lateral Services. The help section of most browsers or browser add-ons provides instructions on blocking, deleting, or disabling cookies.
We may store and process your personal and transactional information, including certain payment information, such as your encrypted bank account and/or routing numbers, on our computers in the United States and elsewhere in the world where Look Lateral affiliates, facilities, or our service providers are located, and when we do so we protect it by maintaining physical, electronic, and procedural safeguards in compliance with applicable U.S. federal and state regulations. We use computer safeguards such as firewalls and data encryption, we enforce physical access controls to our buildings and files, and we authorize access to personal information only for those employees who require it to fulfill their job responsibilities. Users outside the United States should understand that their data will be transferred internationally.
We store our customers' personal information securely throughout the life of the customer's Look Lateral Account. Look Lateral will retain your personal information for a minimum of five years or as necessary to comply with our legal obligations or to resolve disputes.
Our primary purpose in collecting personal information is to provide you with a secure, smooth, efficient, and customized experience. We may use your personal information to:
We will not use your personal information for purposes other than those purposes we have disclosed to you, without your permission. From time to time we may request your permission to allow us to share your personal information with third parties. You may opt out of having your personal information shared with third parties, or from allowing us to use your personal information for any purpose that is incompatible with the purposes for which we originally collected it or subsequently obtained your authorization. If you choose to so limit the use of your personal information, certain features or Look Lateral Services may not be available to you.
We will never sell or rent your personal information to third parties.
You have many rights relating to your personal information:
We may share your personal information with:
Before Look Lateral shares your information with any third party that is not acting as an agent to perform tasks on behalf of and under the instructions of Look Lateral, Look Lateral will enter into a written agreement requiring that the third party to provide at least the same level of privacy protection as required hereunder.
If you establish a Look Lateral account indirectly on a third-party website or via a third-party application, any information that you enter on that website or application (and not directly on a Look Lateral website) will be shared with the owner of the third-party website or application and your information may be subject to their privacy policies.
In general, we will notify you of material changes to this policy by updating the last updated date at the top of this page, and we will provide you with explicit notice of material changes as required by law. We recommend that you visit this page frequently to check for changes.